Refund & Cancellation Policy

Quotes and approval

Pricing is quoted per vehicle by VIN. You get a free itemized quote, and you approve it before any work starts. There is no charge for a quote.

If we find that the vehicle needs work that is not on the approved quote, we tell you and ask for your approval before doing it.

Payment

Payment is due when the job is done. We accept debit and credit cards. Card payments are processed securely by Stripe. We do not see or store your full card number.

No deposit is required.

Cancelling or rescheduling

You can cancel or reschedule an appointment at no charge up to 24 hours before the scheduled time. Call or text (213) 609-2606 or email info@fuzetechadas.com.

If you cancel with less notice than that, there is no late-cancellation fee. Please let us know as soon as you can.

Missed appointments and vehicles that are not ready

If the vehicle is not available at the scheduled time, is not ready for calibration (for example, repairs are not finished), or the location cannot support the procedure, we reschedule at no charge.

If we need to cancel

If we have to cancel or reschedule, we contact you as soon as we can and reschedule at no charge. We do not take deposits, so there is nothing to refund.

Work that cannot be completed

Some procedures cannot be completed because of the vehicle’s condition, a fault that must be repaired first, or the manufacturer’s requirements. If that happens, we explain why before you pay. There is no charge for a calibration that could not be completed.

Refunds

Refunds cover work that was charged but not performed. To ask for a refund, contact us within 14 days of the service date. We review the job record and reply within 2 business days.

Approved refunds go back to the original card, usually within 5 to 10 business days.

Calibration warranty

Calibration work carries a 90-day warranty, starting on the service date. If a calibration we performed fails within 90 days of service, we redo it at no charge.

To make a claim, email info@fuzetechadas.com or call (213) 609-2606.

The warranty does not cover new collision damage, later repairs, or sensor or glass replacement done by others.

Questions or disputes

If there is a problem with a job or a charge, please contact us first so we can fix it: (213) 609-2606 or info@fuzetechadas.com, Mon to Fri 8 AM to 7 PM, weekends by appointment.

Fuzetech ADAS Calibration, Diamond Bar, California. Mobile service across Southern California and in-shop calibration in Diamond Bar.

See also our Terms of Service and Privacy Policy.

Last updated: October 3, 2026